Help & Support
Need assistance? You’re in the right place!
Find answers, read our policies, or contact our team directly — we're here to help you every step of the way.
Help Directory
🔗 FAQ (Frequently Asked Questions)
🔗 Store Policy
🔗 Warranty & Comfort Guarantee
🔗 Pricing & Services
Click the links above to explore each section.
Contact Customer Service
Our team is ready to help with product inquiries, order tracking, warranty questions, or anything else you need.
📧 Email: cs@balitopoptical.co
📱 WhatsApp: +6281 999 60 8228
🕘 Service Hours: Monday–Friday, 09:00 – 17:00 WITA